Terms of sale

PREAMBLE. These terms and conditions, together with any specific clauses, constitute the sole terms of the sales contract. Any order therefore implies the customer's full and unreserved acceptance of these general terms and conditions of sale and warranty, and their waiver of any conflicting clauses in their own general terms and conditions of purchase. These terms and conditions thus prevail over all general terms and conditions of purchase unless expressly agreed otherwise in writing by us.

GENERAL PROVISIONS. Spynergie shall not be held liable for the performance of its obligations in the event of force majeure or events beyond its control, such as strikes; natural disasters; fires; floods; problems affecting its suppliers, transportation, or production; acts of public authorities; acts of terrorism; or wars.

PRICES. The prices of goods and services sold are those in effect on the date the order is placed. They are quoted in euros and are exclusive of tax. Consequently, they will be increased by the applicable VAT rate and shipping costs on the date of the order. Spynergie reserves the right to modify its prices at any time. However, it undertakes to invoice goods ordered at the prices indicated when the order was placed.

DELIVERY. Any reasonable delay in the delivery of products shall not entitle the buyer to: compensation for damages or cancellation of the order.

TRANSFER OF RISK AND CLAIMS. In the event of missing or damaged goods during transport, the buyer must make all necessary reservations upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered letter with acknowledgment of receipt addressed to the company.

FORCE MAJEURE. Spynergie shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these general terms and conditions of sale arises from a case of force majeure. For the purposes of this agreement, force majeure is defined as any external, unforeseeable, and irresistible event as defined in Article 1148 of the French Civil Code.

RETENTION OF TITLE CLAUSES. Spynergie retains ownership of the goods sold until full payment of the principal and any associated charges has been received.

MISCELLANEOUS PROVISIONS. The provisions of these general terms and conditions of sale and warranty shall not be construed as preventing either party from taking legal action to enforce its rights.

DISPUTES AND JURISDICTION. If any provision of these general terms and conditions of sale and warranty is held to be invalid by a court, the remaining provisions shall remain in full force and effect. Any dispute, of any nature whatsoever, may be brought before the competent court in your place of residence. In accordance with the provisions of the Consumer Code, you may use the following free mediation service: https://www.mediateur-consommation-smp.fr or write to 24, rue Albert de Mun 33000 Bordeaux